Frequently asked questions
Straightforward answers about who we are, what we do, and what we don't do.
No. Disrepair Solutions Group is not a law firm, solicitor, barrister, claims management company or legal representative.
No. We do not provide legal advice or assess the legal merits of an enquiry. Any legal or claims advice is provided independently by an authorised professional partner.
No. We do not promise compensation or any legal outcome. Whether compensation is available depends entirely on the individual circumstances, as assessed by an authorised professional partner.
No. Referrals depend on the circumstances of the enquiry and the applicable processes of our professional partners. Not every enquiry will result in a referral.
No. Submitting an enquiry is simply the first step in documenting a potential issue. It does not mean you have a legal claim.
Any legal or claims advice is provided independently by the relevant authorised professional partner, not by Disrepair Solutions Group.
We operate across England and Wales, where our service and authorised partner network permits. We do not cover Scotland or Northern Ireland. See our Areas We Cover page for more detail.
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Your information is processed in accordance with our Privacy Policy. Where you give the relevant permission, it may be shared with an appropriate authorised professional partner so they can independently assess whether they may be able to assist you.
Yes. You can withdraw your enquiry or ask us to stop processing your information at any time. See our Data Protection page for details on how to exercise your rights.