Terms & Conditions
The terms that apply to your use of this website and our enquiry service.
About us
Disrepair Solutions Group is an independent housing disrepair lead-generation and referral business. We are not a law firm, solicitor, barrister, claims management company or legal representative, and nothing on this website constitutes legal advice.
Use of this website
This website is provided for the purpose of allowing tenants to submit information about potential housing disrepair issues. You agree to provide accurate and truthful information when using our enquiry form.
No guarantee of outcome
Submitting an enquiry does not mean that you have a legal claim, that your enquiry will be referred to a professional partner, or that any professional partner will accept your case, provide advice, or achieve any particular outcome, including compensation.
Referrals to professional partners
Where you give permission and your enquiry appears suitable, we may refer your information to an authorised professional partner. Any partner we refer you to acts independently of us, and any advice, representation or claim they provide is between you and them.
Limitation of liability
To the fullest extent permitted by law, Disrepair Solutions Group accepts no liability for any loss arising from a professional partner’s advice, actions, or decisions, as these are made independently of us. Nothing in these terms excludes liability that cannot be excluded under English law.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
Changes to these terms
We may update these terms from time to time. Last updated: 23 September 2026